Welcome to Ship My Item! These Terms and Conditions outline the rules and regulations governing the use of our shipping services. Please read them carefully before using our website or engaging with our company. By accessing or using Ship My Item’s services, you agree to be bound by these Terms and Conditions.

Service Agreement

1.1 Ship My Item is a shipping company based in the United Kingdom, specialising in the safe and efficient delivery of various goods and items.

1.2 By using our services, you acknowledge that Ship My Item acts solely as an intermediary between you, the customer, and the selected shipping carriers or logistics providers.

1.3 Ship My Item’s role is limited to arranging, facilitating, and coordinating the transportation of goods on behalf of customers.

1.4 Any specific terms or conditions agreed upon between Ship My Item and the customer will be documented separately and will supplement these Terms and Conditions.

Shipping Information

2.1 Ship My Item strives to provide accurate shipping information, including estimated delivery times and costs.

2.2 While we make every effort to ensure the accuracy of such information, please note that it is provided for general informational purposes only and may be subject to change without prior notice.

2.3 Ship My Item shall not be held liable for any delays, damages, or losses arising from the use or reliance upon such information.

Customer Responsibilities

3.1 It is the customer’s responsibility to provide accurate and complete information regarding the shipment, including the sender’s and recipient’s contact details, item description, and any relevant documentation.

3.2 Customers must ensure that the goods being shipped comply with all applicable laws, regulations, and restrictions of the origin and destination countries.

3.3 Customers are responsible for appropriately packaging and securing their items to withstand the normal handling and transportation processes.

3.4 Ship My Item reserves the right to refuse service or cancel a shipment if it violates any laws, regulations, or poses a risk to the safety of our employees, partners, or other shipments.

Shipping Rates and Payment

4.1 Shipping rates are determined based on various factors, including the weight, dimensions, destination, and chosen shipping service.

4.2 Customers are responsible for paying all applicable shipping charges, including any customs duties, taxes, or other fees imposed by the relevant authorities.

4.3 Payment for shipping services can be made through the provided payment methods on our website, and customers agree to pay all charges in full before the shipment is processed.

Liability and Insurance

5.1 Ship My Item shall exercise reasonable care and diligence in handling and transporting shipments. However, we do not accept liability for any loss, damage, or delay caused by circumstances beyond our control, including but not limited to natural disasters, strikes, or customs inspections.

5.2 Customers have the option to purchase insurance coverage for their shipments. Ship My Item strongly recommends considering insurance for valuable or fragile items, as any claims for loss or damage will be subject to the terms and conditions of the insurance policy.

Limitation of Liability

6.1 Ship My Item’s liability for any loss or damage to a shipment, whether caused by our negligence or otherwise, is limited to the lesser of the actual value of the shipment or the applicable insurance coverage purchased by the customer.

6.2 In no event shall Ship My Item be liable for any indirect, incidental, consequential, or special damages arising out of or in connection with our services, including but not limited to lost profits, business interruption, or loss of data.

Termination

7.1 Ship My Item reserves the right to terminate or suspend access to our services, website, or customer accounts at any time without prior notice, for any reason deemed necessary.

7.2 Termination of services does not release the customer from any obligations or liabilities incurred prior to the termination.

Intellectual Property

The content, logo, trademarks, and any other intellectual property displayed on Ship My Item’s website are the property of Ship My Item or its licencors. They are protected by applicable intellectual property laws and may not be used without prior written consent.

Privacy

Ship My Item values your privacy and handles personal information in accordance with our Privacy Policy. By using our services, you consent to the collection, use, and disclosure of your personal information as outlined in the Privacy Policy.

Governing Law and Jurisdiction

10.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom.

10.2 Any disputes arising out of or relating to these Terms and Conditions or the use of Ship My Item’s services shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Amendments

Ship My Item reserves the right to modify or amend these Terms and Conditions at any time without prior notice. The updated version will be posted on our website, and it is the customer’s responsibility to review them periodically.

Contact Information

If you have any questions, concerns, or inquiries regarding these Terms and Conditions or our services, please contact us at info@shipmyitem.co.uk

Thank you for choosing Ship My Item. We look forward to serving you and providing reliable shipping solutions for your needs.